For help and support call us on 03450 138 208 or email: admin@ncompassnorthwest.co.uk

Charity registration number: 1128809

Privacy Policy

DATA PRIVACY NOTICE

N-Compass North West Ltd.

Your personal data – what is it

Personal data relates to an individual who can be identified from that data. Identification can be from the information alone or in conjunction with any other information in our possession.

The processing of personal data is governed by the General Data Protection Regulations (GDPR)

What we do with your personal information

n-compass North West complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes and only for these purposes:-

  • To enable us to provide you with a service
  • To promote the interests of n-Compass North West.
  • To inform you of news, events, activities and services relating to n-compass North West.
  • To disseminate advice, guidance and information which could be of benefit to you.

What is the legal basis for processing your personal data

  • Explicit consent of the data subject so that we can keep you informed about news, events, activities, services and information relevant to you.
  • Processing is necessary for carrying out legal obligations under charity, trust and company law.
  • Processing is necessary under terms and conditions of service level agreements, contracts and successful funding being agreed.

Sharing your personal data

Your personal data will be treated as strictly confidential and we will not share your data with anyone without your explicit consent to do so.

How long do we keep your personal data?

We keep data only as long as you have a relationship with n-compass North West or for as long as we need to legally keep records in accordance with charity, company law and funder’s terms and conditions. Once this period has passed we will then securely dispose of all data relating to you.

Your rights and your personal data.

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

  • The right to request a copy of any personal data which n-compass North West holds about you.
  • The right to request that n-compass North West corrects any personal data if it is found to be inaccurate or out of date.
  • The right to request your personal data is erased where it is no longer necessary for n-compass North West to retain such data.
  • The right to withdraw your consent to the processing of your data at any time.
  • Further processing

    If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing.

    Where and whenever necessary, we will seek your prior consent.

    Contact Details

    To exercise all relevant rights, queries or complaints please in the first instance contact the Chief Officer at n-compass North West. You can do this by email to admin@ncompassnorthwest.co.uk or by phone 01772 280030

Testimonials

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n-compass provides excellent patient focused Advocacy and respects the patient’s rights and views.”

St. Helens Professional

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"Thank you so much, this has given me so much confidence and I feel now that I will get the sort of treatment I need, in the way I need it to be."

Fylde Service User

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"Thank you for your support... I now feel strong enough to make my own decisions and my aim is to continue to act independently with other areas of my life."

Lancaster Service User

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"Your input was superb, exactly what I needed; an independent person to help me to question and comment and move things forward."

Blackburn with Darwen Service User

  • ISOQAR
  • Children & Young People Award
  • Advocacy QPM
  • Investor in People Silver
  • PRIDE
  • Living Wage Employer
  • Investing in Volunteers
  • Best Companies 3 Star