n-compass Carers Support Services work across the county as part of Carers Lancashire providing support and information to Adult Carers (18+) and specialist support to Carers of Adults (16+) with a Mental Health Condition.

This includes:-

· Specialist 1-2-1 and group support, including access to Carers support workers  skilled in fields such as Mental Health, Dementia, Black Minority Ethnic and Health
· Information and support to have a break including a Volunteer Sitting-In Service
· Delivery of Carers Assessments
· Support with Contingency Planning
· A quarterly newsletter detailing relevant support groups and outreach in your area
· Grants for Carers groups, activities and courses
· Carers Awareness Training for professionals

CHAT (Carers Help and Talk Line)- is manned by volunteer Carers who can offer experience and an understanding of the common challenges faced by Carers. Just call 0333 103 9747 *(24 hours a day, 7 days a week, 365 days a year)

Our Carer Involvement Strategy also provides Carers with a voice in shaping and developing services in the communities they live in.

*Please be advised that this service is in development and whilst every effort is made to ensure coverage, it cannot be guaranteed.  We welcome any interest in volunteering for this service. Please click here for more information about volunteering.

Carers Activities

Supports Carers through the provision of a variety of social activities.  These monthly activities include going out for meals, coffee and chats, visiting places of interest, going on walks and much more. New members will receive a warm welcome on attending any of these activities.  Details of these activities can be found in our newsletters:-

Newsletter Spring 2016

Newsletter Winter 2016  Carers’ Services Questionnaire

Newsletter – Winter 2014 – 2015

Newsletter – Autumn 2014

Newsletter – Summer 2014

Newsletter – Spring 2014

Newsletter – Winter 2013

Newsletter – Autumn 2013

One to One support

Make an appointment for a Carers support worker to visit you at home or the venue of your choice, to discuss support and information you may require.  Contact the Carers information line on 0345 688 7113

Carers Assessments

A Carers Assessment is your chance to discuss your role as a Carer; how being a Carer affects you and how much caring you can realistically do as well as highlighting any help you may need; we can support you to access one and in many cases complete one for you.

Click here for more information.

Peace of Mind 4 Carers

Through our Peace of Mind for Carers Service Carers can be sure that the person they care for is not left without help and support in the event of an emergency. Plans are free, provide 24 hour contingency and up to 72 hours of free care.

Click here for more information.

Sitting In Service

A volunteer to sit with the person you care for, in some cases, while you take a break from your caring role. Providing support for low level need.

Click here for more information.

Coffee and Chats

We hope to see many Carers at our Carers’ Coffee and Chats listed below, please join us if you would like to know more about our services, to tell us your views or just fancy a chat with ourselves and other carers.

Our informal coffee and chat opportunities take place throughout the County. If you require further information about these, please contact us by email: cadmin@ncompassnorthwest.co.uk or by telephone 0345 688 7113.

Carers’ Coffee and Chats take place each month.  Click here to see the dates in the calendar

Carers Help and Talk (CHAT) Line

Are there times when you want to talk but feel there is no one to talk to?

Do you want to unload, find out information, share experiences, talk about an interest or a hobby?

Then call the Carers Help and Talk Line on 0333 103 9747

Volunteers who have caring experience, or have experience supporting Carers, are waiting to take your call and offer you a listening ear.

The CHAT Line is available 24 hours a day, 7 days a week 365 days a year.

For more information or for details on how to become a CHAT Line Volunteer contact n-compass Carers’ Service on 0345 688 7113 or email cadmin@ncompassnorthwest.co.uk

Have Your Say!

As a Carer, we encourage you to ensure that your voice is heard and that you have the opportunity to have your say.

Click here for more information.

Additional Information for Carers

Find out about Hospital Passports for Carers here or download one here

Carers’ Profile- the Carer Profile, ‘This is Me, I am a Carer’, is a document set up by Carers for Carers to complete to inform others of their caring role.  It can include information about exactly how they support the person they care for, what might help them in their caring role and details of any professionals, other people and services that support the person they care for.  The Carer Profile should help the Carer to communicate with multiple services without having to say the same thing repeatedly and is also a way of letting professionals know things about the caring role Carers may not be comfortable speaking about in front of the person they care for.  To download the Carers’ Profile please click here (pdf) or here (word).

Read about Carers Health and Well being here

Read about Working Carers here

Watch a video from one of our Carers Conference here