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Charity registration number: 1128809

Annual Review 2017-2018

I am delighted to be able to report that n-compass has enjoyed a very successful 12 month period which has involved the retention of key contracts as well as a good period of business growth in line with our three-year strategic plan.

The quality of the services we deliver is paramount and the achievement of contractual targets and positive service user and stakeholder feedback is testament to that. This is something we will fiercely protect now and into the future.

We help people regain control of their lives, providing hope and a sense of purpose, through the provision of Carers, Advocacy, Wellbeing, Counselling and Volunteering services. We place people at the centre of everything we do, delivering excellence by utilising people’s strengths to stay well.

We supported over a massive 25,000 individuals in the last 12 months – adults and young people.

We couldn’t do any of this without our fantastic staffing team! We have been working hard to deliver against our annual staff satisfaction action plan and in 2017 85% of staff agreed that n-compass was a great place to work. We have also continued to build upon our Investors in People Silver standard as we strive towards achieving the Platinum Standard by 2020.

I would like to pass on my thanks to the staff on behalf of the Board for all their hard work – it is their passions, professionalism and determination to make a difference to people’s lives every day that makes n-compass northwest the great organisation that it is.

Barbara Aird

Download the n-compass Annual Review & Accounts 2017 to 2018


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n-compass provides excellent patient focused Advocacy and respects the patient’s rights and views.”

St. Helens Professional

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"Thank you so much, this has given me so much confidence and I feel now that I will get the sort of treatment I need, in the way I need it to be."

Fylde Service User

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"Thank you for your support... I now feel strong enough to make my own decisions and my aim is to continue to act independently with other areas of my life."

Lancaster Service User

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"Your input was superb, exactly what I needed; an independent person to help me to question and comment and move things forward."

Blackburn with Darwen Service User

  • Children & Young People Award
  • Advocacy QPM
  • Investor in People Silver
  • Living Wage Employer
  • Investing in Volunteers
  • Best Companies 3 Star