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Annual Plan

  • n-compass North West Annual Plan 2017/2018
  • Annual Review 2015/2016

n-compass North West Annual Plan 2017/2018

n-compass North West Annual Plan 2017/2018

This annual Plan articulates our ambitions and the services we will be delivering over the next 12 months. Our focus is twofold, firstly, and most importantly, to maintain our exceptionally high service standards and, secondly, to continue in the development of our organisation. To achieve both of these goals we have set ourselves challenging, but realistic, targets and created pathways to enable us to rigorously monitor our progress.

n-compass is a dynamic organisation which has substantially increased in size over the last two years. This growth is particularly gratifying given the funding issues that exist within the health and social care sectors.

We are very proud that our reputation as a ‘can do’ organisation has resulted in this vote of confidence by Commissioners and other funders. it is our intention to build on these relationships – whilst creating new ones – to grow our services in line with current demands.

We hope that everyone will see this document as a tangible commitment to vulnerable communities throughout the North West.

Barbara Aird
Chairman

Download our newly published Annual Plan here

Annual Review 2015/2016

Annual Report

As Chair I am very proud of the work our staff and volunteers have done in working towards our vision of enhancing the wellbeing of people across the North West by providing localised, innovative and responsive services. As an organisation we strive to achieve the very highest levels of satisfaction from both our service users and commissioners whilst also being a good organisation to work for. By way of illustration in 2015/16 we achieved positive outcomes for over 16,000 people through the delivery of £4m of health and social care services.

Some of the highlights include the fact that almost 5,000 previously hidden carers were identified by n compass enabling them to access support to help with their role.

On the Wirral our Advocacy team achieved a resounding 100% satisfaction from professionals.

It is particularly gratifying that all of the young people we supported in one - one counselling sessions have reduced or ceased their self-harming and destructive behaviours.

And 71% of people supported by the Health & Wellbeing Service felt a reduction in anxiety and depression.

That is just a snap shot of the fantastic outcomes contained within our annual report. The Board of Trustees is very aware of the hard work and professionalism demonstrated every single day by our teams working across the region, sometimes in partnership with other organisations but always with dedication and enthusiasm.

Barbara Aird

Chairman